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Dear Sir or Madam,
Last Thursday, I traveled on the 8:00 a.m. train from Glasgow to London King's Cross and I was quite 36 with the service of your company.
The train didn't come 37 and it was forty minutes 38 when it left Glasgow. A man 39 the station said sorry 40 us, but he didn't give us any reasons for the 41 . We then had further delays on the way and had to wait 42 thirty minutes. 43, I missed my plane from London to Frankfurt and 44 wait for several hours.
45 , the service on the train was also very 46 . The trip took 47 five hours. 48 , we could buy 49 but some soft drinks on the train. 50 , something was wrong with the air conditioning ( 空调系统) and it got 51 in the 52 Before we reached King's Cross, the temperature was 53 40°C.
Because of your poor service, I feel you should 54me compensation(赔偿).
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发表于 2016-7-6 12:01:36